Resolving & negotiating conflicts

• Recognize typical conflicts within a project or in the project environment
• Differentiate between types of conflict
• General solutions for different conflicts

• Recognize your own conflict strategies and develop alternatives
• Attitude in conflicts
• Develop guidelines for conflict resolution
• Conducting and practicing conflict discussions

• Negotiation model for win-win results
• Preparing negotiations in a targeted manner
• Conduct negotiations

• Coaching and working with the “inner team”

• Advice for currently challenging situations from the participants’ projects

• Feedback on experienced conflict behavior in the group of participants

The seminar is ideal for project managers, team members, PMOs and executives who are regularly confronted with different opinions, tensions or misunderstandings in their work – and want to resolve these confidently and professionally.

You will learn how to recognize conflicts at an early stage, systematically analyse them and defuse them with effective communication strategies. The seminar teaches you techniques for conducting conversations, methods of de-escalation and helps you to remain clear and capable of acting even in tense situations.

The group size is deliberately limited. This enables a confidential atmosphere, individual support and an open exchange on real challenges from your project context.

Basic knowledge of project management is helpful, but not a mandatory requirement.

Would you like to acquire the necessary basic knowledge in advance?
Then we recommend our project management basics seminar. There you will learn all the basics you need – compact, practical and perfectly coordinated with our advanced seminars.

You will become more confident in dealing with difficult situations, increase your impact in conflicts and reduce escalations that cost time, money and trust. This improves teamwork and strengthens your leadership and communication skills in the long term.

Yes, you will receive a verified, digital certificate of participation. It serves as proof of your conflict resolution skills – also ideal for your profile on LinkedIn or for internal development.

Simply select the suitable date in the date overview and click on “Book now“. If no date is available or suitable, please give us a call – we will find a solution or suggest an alternative.

Are you unsure? Then give us a call: 07456 7957260. We will advise you personally and clarify together whether the seminar is right for you.

You will need a laptop or PC with a stable internet connection, camera and headset. You will receive all access data and information by e-mail before the seminar.

You will receive an invoice after registration, which you can pay conveniently by bank transfer. We will send you the payment details by e-mail.

If you fall ill and are unable to attend, you can nominate a substitute participant to take your place at any time. If this is not possible, you will pay the seminar fees, but can attend the next date at a reduced rate of 50% of the participation fee.

Yes, each of our seminars can also be held as in-house training. This is worthwhile from around 5 participants – both in terms of time and cost. On request, we can customize the content, examples and focus to suit your company. Arrange a non-binding consultation appointment.

Conflicts cannot always be avoided – but dealing with them well can be trained. This seminar shows you how. The number of participants is limited to allow for individual learning. Secure your place early – before the next conflict takes you by surprise.