Conflict Resolution and Negotiation
The conflict management seminar for constructive solutions
Conflicts often occur in projects and are already in the nature of the matter: Stakeholders pursue different goals, the team members hardly know each other, the client has “political” intentions with the project. This leads to conflicts that affect your work in the project if they are not identified and resolved in time.
- AT A GLANCE
- Reflection on your own conflict behavior
- Work on own projects, role plays and exercises
- Tips and feedback on participants' current situations
- Confidence in dealing with conflicts
- Guide to conflict resolution
- Small seminar group
In this conflict management seminar you will learn methods to solve conflicts constructively. You will learn how conflicts arise, reflect on your conflict behaviour and develop alternative strategies. You will learn how to prepare yourself specifically for negotiations and how to cope well with difficult clients, suppliers or customers.
In the course of the seminar we work very concretely on conflict situations from your everyday life. We combine exciting impulse lectures with many practical exercises and role plays. For difficult conflicts and negotiations, you will also receive helpful tips and suggestions from an experienced trainer and other project managers. Certified participants receive 16 PDUs or a certificate of further education for IPMA.
Resolving Relationship and Role Conflicts
Negotiate Factual Conflicts
Resolve Inner Conflicts
- Further Details
|2 intensive and lively seminar days
|Additionally for face-to-face seminars