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Conflict Resolution and Negotiation

The conflict management seminar for constructive solutions

Conflicts often occur in projects and are already in the nature of the matter: Stakeholders pursue different goals, the team members hardly know each other, the client has “political” intentions with the project. This leads to conflicts that affect your work in the project if they are not identified and resolved in time.

Seminar Konflikte lösen & verhandeln

  • AT A GLANCE

  • Reflection on your own conflict behavior
  • Work on own projects, role plays and exercises
  • Tips and feedback on participants' current situations
  • Confidence in dealing with conflicts
  • Guide to conflict resolution
  • Small seminar group

SEMINAR-DATES

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Currently, we exclusively conduct this seminar within companies. With 4-5 participants or more, you benefit from a personalized training that is precisely tailored to your needs. Contact us to discuss details and receive your offer.
  Internal company seminar
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SEMINAR OBJECTIVES

In this conflict management seminar you will learn methods to solve conflicts constructively. You will learn how conflicts arise, reflect on your conflict behaviour and develop alternative strategies. You will learn how to prepare yourself specifically for negotiations and how to cope well with difficult clients, suppliers or customers.

Seminarnutzen

YOUR BENEFIT

In the course of the seminar we work very concretely on conflict situations from your everyday life. We combine exciting impulse lectures with many practical exercises and role plays. For difficult conflicts and negotiations, you will also receive helpful tips and suggestions from an experienced trainer and other project managers. Certified participants receive 16 PDUs or a certificate of further education for IPMA.

YOUR TRAINER

Patrick Schmid old

CEO, PS Consulting GmbH
Senior Trainer & Consultant Graduate Engineer│ PMP │ PSM │ PSPO │PAL

Andreas Brodrecht

Manager Consulting Business, 
PMP, Dipl. Economist

Anke Kier
Anke Kier

Senior Consultant International,
Graduate Business Administration, Business Coach

Andrea Koch
Andrea Koch

Senior Consultant | Graduate Business Economist │ Graduate Media Practitioner │ PMP | PSM | PSPO

We also hold this seminar in-house

SEMINAR TOPICS

  • Recognizing conflicts

    • Recognize typical conflicts within a project or its environment
    • Distinguish different types of conflicts
    • General approaches to resolving different conflicts

  • Resolving Relationship and Role Conflicts

    • Identify your own conflict strategies and develop alternatives
    • Attitude in Conflicts
    • Developing guidelines for conflict resolution
    • Conducting and rehearsing conflict conversations

  • Negotiate Factual Conflicts

    • Negotiation model for win-win results
    • Prepare systematically for negotiations
    • Conduct negotiation

  • Resolve Inner Conflicts

    • Work with the “inner team” and personal coaching

  • Peer Consulting

    • Coaching for currently challenging situations out of the participants’ projects

  • Feedback session

    • Feedback to the observed conflict behavior within the seminar group
  • Further Details
Duration 2 intensive and lively seminar days
Target group
  • This course is designed for project managers and project leaders. It is also suitable for people who need to negotiate or lead others.
  • It is very helpful if you already know the basic techniques of project management.
Notice
  • You will be awarded with 16 PDUs of which 2 PDUs account for Technical Skills, 12 PDUs for Leadership Skills and 2 PDUs for Strategic & Business Skills, or a certificate of further education for IPMA.
Seminar services
  • Qualified and experienced trainers from the field
  • Comprehensive seminar documentation
  • Many exercises for implementation
  • Photo protocol of the seminar
  • Certificate of participation for your CV
  • Open Badge – digital certificate for sharing and embedding in social networks
  • Language: English
Additionally for face-to-face seminars
  • Seminar drinks, snacks during breaks and a delicious lunch
  • Attractively furnished seminar rooms with sufficient space for numerous exercises
  • Cab to the seminar in Haiterbach if required

ANY QUESTIONS?
FEEL FREE TO CONTACT US!

Let us advise you individually and free of charge.
Give us a call or send us an e-mail.

Ilona Schroth
info@psconsult.de
+49 7456-7957-260

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      Lass dich inspirieren und bleib im Projektmanagement immer einen Schritt voraus!

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