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Home » Seminars » Claims Management

Claims Management

Enforcing your own claims and averting unjustified claims

During the course of the project, agreed deadlines are not met, contents are controversial or the quality does not meet the promises. With tight budgets, this quickly becomes critical for the project. How can legitimate claims for damages be enforced without offending important business partners? This is where Claim Management comes in.

Seminar Claim Management
  • AT A GLANCE

  • Learning from concrete cases
  • Application to own projects
  • High practical relevance
  • Basics of contract law
  • Claim management strategies
  • Constructive solutions for dealing with claims

SEMINAR-DATES

Unleash the full potential with our tailored in-house seminar!
Currently, we exclusively conduct this seminar within companies. With 4-5 participants or more, you benefit from a personalized training that is precisely tailored to your needs. Contact us to discuss details and receive your offer.
  Internal company seminar
Customized to your individual needs!
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Do you have questions about the seminar or would you like personal advice?!
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Seminarziele

SEMINAR OBJECTIVES

In our seminar you will learn how to use consistent claim management as an effective means to ensure project success. You are familiar with the possibilities of drafting contracts and the associated legal bases. This gives you the security you need to constructively resolve deviations from the contract with your project partners.

Seminarnutzen

YOUR BENEFIT

In this seminar impulse presentations alternate with many practical exercises and role plays. You will work individually and in groups on a case study and your own projects. You will receive checklists and many practical ideas that you can transfer directly to your projects. Certified participants receive 16 PDUs or a certificate of further education for IPMA.

YOUR TRAINER

Berthold Hümbs

Senior Consultant | International Graduate Engineer │ PMP

We also hold this seminar in-house


SEMINAR TOPICS

  • Fundamentals of contractual law

    • Basics for forming a contract
    • General terms and conditions
    • Complex agreements
    • Contracts for work and labor
    • Service agreements
    • Specification of services
    • Configuring and discussing contracts
    • Characteristics of a long-term, complex project contract
    • Obligations to provide support and cooperation
    • Contractual agreement
    • Structure of contractual documents
    • Legal principles of various claims
  • Claim Management within the framework of contract law

  • Fundamentals of Claims Management

    • Definition of claims and claim management
    • Development of claims
    • Recognizing and categorizing claims
    • Claim types
    • Presentation of a claim
  • Requirements on Claims Management

    • Commercial letter of confirmation
    • Minutes
    • Announcing and documenting a claim
  • Claim processes

    • Procedure when processing your own claims
    • Recommendations for realizing your own claims
    • Internal organization
    • Regulation process for claims
    • Documentation
  • Claim strategy

    • Fundamental strategies
    • Phase-based classification
    • Conclusions for contractual configuration and contractual negotiations
    • Conflict arbitration
  • Claims management and soft facts

    • Claims management without risks to the customer relationship
    • Claims management and customer-orientation
  • Further Details
Duration 2 intensive and lively seminar days
Target group
  • Project managers, sub-project leaders, product managers and experienced project team members.
Notice
  • You will be awarded with 16 PDUs of which 8 PDUs account for Technical Skills and 8 PDUs for Strategic & Business Skills.
  • Maximum of 12 participants. This way, we want to make sure that the seminar is highly efficient and guarantee the highest possible benefit for you.
Seminar services
  • Qualified and experienced trainers from the field
  • Comprehensive seminar documentation
  • Many exercises for implementation
  • Photo protocol of the seminar
  • Certificate of participation for your CV
  • Open Badge – digital certificate for sharing and embedding in social networks
  • Language: English
Additionally for face-to-face seminars
  • Seminar drinks, snacks during breaks and a delicious lunch
  • Attractively furnished seminar rooms with sufficient space for numerous exercises
  • Cab to the seminar in Haiterbach if required

ANY QUESTIONS?
FEEL FREE TO CONTACT US!

Let us advise you individually and free of charge.
Give us a call or send us an e-mail.

Ilona Schroth
info@psconsult.de
+49 7456-7957-260

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