- Get more confidence in dealing with your Indian business partners
With a population growth bigger than in China and economic expansion between 8 and 10%, India is certainly a future market. But the Indian and European business cultures are very different. For example, Indians find our adjustment and perfectionism peculiar and Germans stumble over the Indian attitude towards time and quality. Goodwill by itself is not enough to bridge the gap of the cultures because hearing what the other says does not automatically mean understanding it!
You will get a solid basic knowledge of India, its culture and Indian working principles. That will provide you with security in the contact with Indian colleagues and partners. So the biggest irritations in dealing with the foreign culture will not emerge in the first place. Make yourself conscious of your own culture and the existing differences to the Indian culture and mindset. This will help you to adapt your behavior on the foreign culture and to develop an understanding for the otherness. You can establish new hypotheses and ask the correct questions – and anticipate many reactions. The seminar focuses on typical, specific situations in the contact with Indian people. Teamwork and role plays are alternated and are supported by film sequences. You will practice concrete dialogs often occuring in business life.
Get profit of our experienced trainer: Petra Mehl-Lammens is running a company for project consulting in Mumbai and Goa since 1995. She is chairman of the company and involved in several projects, among these in arranging the consortium for building the Bangalore Airport BIAL (Siemens, Zürich Airport, Larsen and Tourbo L&T) or the Feasibility Study of the Goa Airport with ADPi (Paris). Ms. Mehl-Lammens lives and works about 3-4 months a year in India and 8-9 months in Germany. She offers intercultural trainings in India for Indians and for European employees, who cooperate with India or settle to India for a longer period of time. She is member of the IMCI (Institute of Management Consultants India) and contributor at management institutes in India for the following themes: Cross-Culture and Change-Management. In 2006, she released her book „Geschäftserfolg Indien“, published by Orell Füssli.
What you should know about India
- Brief introduction to numbers, dates, facts, politics, history and economy
- Common prejudices, stereotypes and the reality
Planning and decision making in India – why is it so strange to us?
Leading and motivating in India
- Hierarchy, power and status in India – what is different?
- Handling bureaucracy
- Meeting culture in India und how can we achieve results?
Negotiations in India
- Conflict behavior and feedback
How do we communicate appropriately with Indians?
- Constructive and effective communication with Indian colleagues and partners
- Relation- vs. fact-oriented cultures
Contact by telephone and mail
- How can I control my project teams in India from Europe?
- Which structures will we need for a well-running outsourced project?
- How can we agree on targets and tasks in order to get what we wish?
Indian understanding of quality
Indian understanding of time
Different habits and behavior: Why do the Indians act so “oddly“?
- Building consciousness of the own culture and socialization
- What is culture actually?
- How to avoid blundering and traps?
- What do Indians think about us?
The culture shock and how you can handle it
The small Indian etiquette guide
- The seminar is directed towards everybody working in projects or departments together with colleagues or suppliers in India.
- Maximum of 12 participants. This way, we wish to make sure that the seminar is highly efficient and guarantee the highest possible benefit for you.
- 2 days intensive training
- Top-class trainers
- Extensive documents
- Drinks, snacks and lunch
- Appealing rooms with enough space to practice
- Language: English